terms and conditions

TERMS AND CONDITIONS

Welcome to our Website. The following Terms and Conditions apply here. If you are unhappy with any of the following, please contact us, and in the meantime stop using our Website.


RESPONSIBLE DRINKING

By placing an order for an alcoholic product you confirm that you are more than 18 years old. Upon delivery please ensure that there will be a person present older than 18 to sign for receipt .

ORDER CONFIRMATION

An Order is placed with us only when payment has been received by us. We will send you an Order Acknowledgement to confirm your Order and acceptance of valid payment.

DELIVERY

For delivery of online purchases we use Royal Mail or a courier. Delivery to most of mainland UK is commonly 2 working days. There are no deliveries on Saturdays, Sundays or Bank Holidays. Delivery may exceptionally take 10 working days.

Deliveries to the Channel Islands, Isle of Man, Isles of Scilly, Isle of Wight, Northern Ireland, The Scottish Highlands and Islands incur a further delivery charge. Delivery to these areas is not always possible and is discretionary. Please write or call before making your order.

MISSED DELIVERIES / CHANGING DETAILS MID-DELIVERY

Delivery is subject further to the Terms and Conditions of Royal Mail and / or our courier. In general, Royal Mail / our courier will attempt delivery and if for any reason unsuccessful, will leave their contact details. It is then your responsibility to re-arrange delivery, to collect the produce from their depot, select to leave the produce in a safe place such as a neighbour’s house, or coal shed etc.

INTERNATIONAL SHIPPING

We do not deliver produce Internationally.

DAMAGED PRODUCE

Upon delivery please inspect the parcel and produce for damage. We recommend that you don’t accept damaged produce. Refunds or replacement produce are only provided if we are notified within 2 days of delivery.

SALE OR RETURN

We do not offer sale or return.

PRODUCTS

All our produce is subject to availability. Our production runs are small. We will inform you as soon as possible if produce that you have ordered is unavailable. We will try to dispatch the produce you have chosen.

Prices and availability of produce is subject to change without notice.

COPYLEFT

All parts of our Website, including information, images, logos, photos, and overall appearance of the site, may be copied, republished, broadcast or reproduced in any form whatsoever provided that there is appropriate attribution Attribution 4.0 International https://creativecommons.org/licenses/

LINKS TO OTHER WEBSITES

Our Website contains links to others that are operated by third parties. We do not endorse, approve, claim as true nor assume any liability for those third party sites. Use them at your own risk.

CONTENT ACCURACY

We have made every effort to ensure the accuracy of our content. We do not accept liability for any errors or omissions. Please report any errors or omissions found to j@gouldcider.co.uk so we may correct them.

LIMITATION OF LIABILITY

Access to our Website may be uninterrupted.

We have made every effort to ensure that our Website is and remains virus-free but we neither warrant that it is nor that it is un-tampered with by third parties.

Our Website and the information in it are provided ‘as is’, without warranty of any kind whatsoever, either express or implied, including, but not limited to, any warranties or any implied warranties of merchantability or fitness for a particular purpose.

Use of our Website and information in it is entirely at a user’s sole risk. Under no circumstance will we be liable for any consequential damages whatsoever or howsoever arising out of or related to our Website.

MODIFICATION OF OUR TERMS AND CONDITIONS

We may revise our Terms and Conditions. You should review our Terms and Conditions from time to time so as to be aware of any such revision(s). Should any revision be unacceptable please stop using our Website.

GOVERNING LAW

The use of our Website is subject to the Laws of England.

HOW TO CONTACT US

If you have any questions or concerns about our Terms and Conditions please write or call:

J. Gould, Hillside, Fore Street, Grampound, TR2 4QX, M. 07790546126